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Terms & Conditions for Your mkt4d Account

These Terms & Conditions set out the rules that apply when you open an account and use mkt4d.

Governed by Malaysian law contextAccount held in your name onlyTouch 'n Go, GrabPay, Boost dan FPX coveredUpdates notified via registered emailFull rights listed in Section 7
mkt4d Terms & Conditions for Your mkt4d Account
HUBUNGI PASUKAN KAMI

Reach Us About Any Terms Query

If any clause in these Terms & Conditions is unclear, or if you believe your account has been handled in a way that does not reflect what is written here, our support…

Live Chat Our live chat window is open around the clock. Start a session from your account dashboard to raise a terms query, submit a dispute, or request a written summary of how a specific clause applies to your account.
Email Support Send a detailed message to our support address listed in your account portal. Include your account ID and the specific clause you are querying so we can provide a precise, documented response within one business day.
Help Centre The Help Centre in your account dashboard hosts a searchable copy of these Terms & Conditions, version history, and templated request forms for account amendments, data queries, and formal dispute submissions.
KESELAMATAN DAN HAK ANDA

How mkt4d Handles Your Account and Data

Your account security and data rights are not afterthoughts — they are written directly into these Terms & Conditions.

Data Retention Policy

We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. You may request a summary of what we hold by writing to our support email.

Cookie Usage

Cookies are used on mkt4d.club to keep your session active, remember your language preference, and measure page performance. You can manage cookie preferences from your browser settings at any time without affecting your account access.

Account Security Practices

Your account password is stored in encrypted form and is never visible to our staff. We strongly encourage you to use a unique password and to log out from shared devices; you are responsible for all activity on your account credentials.

Third-Party Data Sharing

We share your data only with payment processors — Touch 'n Go, GrabPay, Boost dan FPX — and regulatory bodies where required by law. We do not sell your personal data to marketing companies or unrelated third parties.

Requesting Account Changes

To update your registered name, email address, or linked payment method, submit a request through live chat or the Help Centre form. Identity verification is required before any sensitive account field can be amended.

Dispute Resolution Steps

Raise any dispute within 30 days of the event in question. Our team logs every case and issues a written decision. If you disagree with the outcome, you may escalate by email within 14 days of receiving the initial decision.

Frequently Asked Questions on Our Terms

The questions below address what Malaysians ask most often after reading these Terms & Conditions. If your question is not listed, contact us through live chat or email and we will respond with a documented answer within one business day.

These terms take effect the moment you complete account registration on mkt4d.club. If we update any clause, the new version applies from its publication date, and we will notify your registered email address in advance.

Yes. The Help Centre in your account dashboard keeps a version history of these Terms & Conditions. You may also email support with your account ID to receive the version that was current on your registration date.

After account closure, we retain your data for the period required by applicable Malaysian law, then delete or anonymise it. You may submit a data-deletion request via email; we will confirm the outcome in writing within seven business days.

Yes. All payment transactions processed through Touch 'n Go, GrabPay, Boost dan FPX on mkt4d.club fall within these Terms & Conditions, alongside the individual processing rules of each payment provider.

Submit your dispute within 30 days of the event through live chat or the Help Centre form. Include your account ID, the relevant clause or transaction reference, and a clear description. We issue a written decision within seven business days.

We may suspend an account that we reasonably believe is in breach of these terms. When we do so, we will notify your registered email address with the reason and the steps you can take to respond or appeal the decision.

Yes. Where any clause conflicts with applicable Malaysian law, local law takes precedence. Access to and use of our platform is subject to local law and is available only where local law permits.